Customer Success Program
Ensuring Enduring Value
One of the benefits of an on-demand platform is that changes can be made more frequently to adjust to our customers' needs. Relationals is committed to helping your team stay up and running and making your life simpler.
Relationals offers various levels of support depending on your organization's needs to maintain a high service quality.
||A single point of contact who coordinates and ensures your implementation initiative is successful.
||Phone support during 7AM to 5PM Pacific time, as well as online support with responses guaranteed within 2 business days.
||24x7x365 online and telephone support.
To contact support: Click here to log in to your Relationals Support Page
Support Services Offered
In addition to our world-class customer care and support, we can provide other services that ensures Relationals is an integrated part of your workflow. These include:
While the Relationals CRM solution can start providing value to your team immediately, we also recognize that every environment has its special needs. The Relationals team can also provide your team with a variety of tailored professional services to maintain enduring value and success by leveraging the uniquely adaptable nature of the Relationals platform.