Bob Benz
General Manager
Scripps Interactive

Jim Stoch
Director of Recruitment and Career Fairs
San Jose Mercury News

“For years, we’ve been using basic reporting tools – like Excel and paper reports – to manage our sales and marketing functions. We needed a better management tool – and we found that solution in Relationals’ on-demand CRM solution. This is the first time in years that we’ve been able to have such a complete picture of our sales operations.

Nothing this sophisticated has been offered to us before. We can monitor sales performance. We can check on who is logged onto the system and track sales calls and activities. It even alerts our sales reps if they need to make a follow up call. Not only is it easy to use, but we have eliminated our need for Excel spreadsheets completely. It’s a good time management tool.”

“Relationals was the best fit for our strategy of deploying sales technology that will improve customer experiences, raise sales productivity and profitably expand top line revenue growth.”

Mark Adkins
Senior Vice President of Advertising
Hearst Newspapers

Erik Dally
Customer Relationship Manager
Fort Worth Star Telegram

"Relationals has made significant difference in the way we have been doing business. In the Recruitment vertical, just in four weeks, we have generated just over $56,000 in additional revenue using Relationals.

Our primary successes have come from the use of call blocks and lead distribution along with the follow up feature to manage expiring ads. This additional revenue, along with the ability to assist the reps in knowing the best uses and activities that equal the highest return, have proven that Relationals is a solid addition to our CRM efforts."

"Flexibility and customization were two key factors in our choosing Relationals. Implementation and training went very smoothly and my team was using the system with ease immediately.

Not only do we now have sales management capabilities to improve our revenue forecasting and business planning, but we also have a central point for all customer information. With secure access to customer contacts, new opportunities, prior purchase, and campaign history, sales reps can focus on a more consultative approach to selling our products and serving our advertisers." 

Susan Gagnon
Recruitment Advertising Sales Manager
Charlotte Observer

Geoffrey Brown
Recruitment Sales Manager
Pioneer Press

"Relationals has been a fantastic addition to the Recruitment team here. Implementation went incredibly smooth for us. I was very impressed by the service and responsiveness that the Relationals team provided during the roll out.

It's enabled us with a customer management system where we can store customer information, track and plan contact activity. It also provides strategic direction with its marketing campaign features and lead distribution abilities. As a manager it provides me with the visibility needed to manage performance and plan strategic initiatives. My team loves the product and its capabilities!"

"It's been a phenomenal tool. I wish we had put this into place 6 months or a year ago! We can track every call, every mailing, every sales visit. A year from now we will be able to go back and look at that same activity to make sure we don't miss out on any opportunities.

The sales reps enjoy being able to track their own revenue on a daily basis and having a tool that helps me track activity for multiple teams has been invaluable. We've customized the system to track flight revenue and individual project revenue so that on a daily basis exactly how many calls have been made for any project we are undertaking. I would definitely recommend the program to others."

Shannon Brinker
Advertising Manager
Columbus Telegram

James Molnar
Business Development
Charlotte Observer